With Canadian orders, our shipping partners are with Canada Post, UPS, Canpar, and Intelcom.
All Orders over $119: FREE SHIPPING
For Orders Under $119:
- BC (1-3 Business Days): $9.95
- AB, SK, MB (2-5 Business Days): $12.95
- ON, QC (3-6 Business Days): $14.95
- NB, PEI, NS, NL (4-8 Business Days): $14.95
- YK, NW, NV (3-8 Business Days): $19.95
Canada Post Expedited Parcel USA (3-7 Business Days)
- Orders under ~$119USD: Flat Rate Shipping of ~$14.95USD
- Orders over ~$119USD: FREE SHIPPING
For International customers, we can create a shipping quote for you by email. Please e-mail us at [email protected]
Shipping typically may take about 8-12 Business Days depending on where you are located.
We recommend reading your specific country’s policies in regards to importing vitamins and supplements.
- We are not responsible for any taxes or duties that may come up from your order
- We are not responsible if orders are refused at the border.
We are currently working on faster and cheaper shipping options in the near future.
Please send any damaged or missing item cases to [email protected]
- If your parcel is damaged, please try to take an image of it BEFORE you open the parcel. This will help in the case that any items inside are damaged beyond regular use and is caused by the courier. We require you to send us this within 48 hours of receiving your parcel.
- If there is something missing in your order, please send us a picture of your entire order with your packing slip within 48 hours of receiving your parcel.
We recommend reading your specific country’s policies in regards to importing vitamins and supplements.
- We are not responsible for any taxes or duties that may come up from your order
- We are not responsible if orders are refused at the border.
We will not be refunding any orders that are returned to us due to refusing to accept the parcel.
You should have received an e-mail with your tracking number and a link to track your shipment. You can also login online to your account to view your tracking number.
At anytime, you can enter your tracking number here to tracking your parcel.
https://www.canadapost-postescanada.ca/track-reperage/en#/home
If you have any question in regards to your tracking, please feel free to e-mail us at any time.
- Item In Transit: If your parcel is still in transit and it is 2-3 business days past your expected delivery date, please contact us so we can submit a case to the shipping carrier to see why there may be a delay.
- Item Marked Delivered: If your parcel has been marked delivered and you have not received it yet, please allow an extra 1-2 business days for it to arrive. Sometimes it may be an early delivery scan, or you may receive the key to a larger box after a few days. We also recommend to ask around your household and concierge (if applicable) to see if they have seen the parcel. If it has passed 2 business days and your parcel has not arrived yet, please send us an e-mail.
